ISBNコード 9781576753309

Beating the System: Using Creativity to Outsmart Bureaucracies/BERRETT KOEHLER PUBL INC/Russell L. Ackoff

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コード番号	9781576753309
コードタイプ	ISBN
JANシンボル
商品名	Beating the System: Using Creativity to Outsmart Bureaucracies/BERRETT KOEHLER PUBL INC/Russell L. Ackoff
発売日	2005年
商品ジャンル	本・雑誌・コミック > 洋書 > BUSINESS ＆ SELF-CULTURE
コメント	When was the last time anyone interacted with an organization, a business, a government agency, a school, or a hospital and got a direct and accurate answer to a question or received a desired service without having to weave through a maze of frustrating and infuriating hand-offs? How often do people attempt to speak to a human in these organizations, but the system wouldn't allow it? Beating the System is for anyone who has faced the bureaucratic blank wall. The authors explain how systems are designed, how they function (and, particularly, malfunction), where their weaknesses are, and the incentives that drive them - as well as how to be creative in beating a system. Entertaining and informative stories illustrate how each creative strategy is used, and the authors offer suggestions for how organizations themselves can avoid frustrating those they serve and employ.
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