ISBNコード 9781562865900

10 Steps to Successful Customer Service/ASSN FOR TALENT DEVELOPMEN/Maxine Kamin

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コード番号	9781562865900
コードタイプ	ISBN
JANシンボル
商品名	10 Steps to Successful Customer Service/ASSN FOR TALENT DEVELOPMEN/Maxine Kamin
発売日	2010年
商品ジャンル	本・雑誌・コミック > 洋書 > BUSINESS ＆ SELF-CULTURE
コメント	10 Steps to Successful Customer Service is an essential key practice check up designed to help both front line customer service professionals and their managers' maintain focus on creating satisfied, loyal customers. From front line motivation to building trust to tackling difficult problems, this book hits all the key customer satisfaction bases. Loaded with useful examples, exercises, and worksheets, readers will find powerful ways to reconnect to their organizations and discover fresh insight into their career.
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