ISBNコード 9780132161619
Managing Customers as Investments: The Strategic Value of Customers in the Long Run/WHARTON SCHOOL PUB/Sunil Gupta
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コード番号 | 9780132161619 |
コードタイプ | ISBN |
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商品名 | Managing Customers as Investments: The Strategic Value of Customers in the Long Run/WHARTON SCHOOL PUB/Sunil Gupta |
発売日 | 2005年 |
商品ジャンル | 本・雑誌・コミック > 洋書 > BUSINESS & SELF-CULTURE |
コメント | What's a customer really worth? Can you find out, without endlesslycomplex modeling? And once you know, what should you do with thatknowledge? "Managing Your Customers as Investments has the answers.You'll learn simple ways to get reliable customer value information--ina form you can use. You'll discover how to use it to measure marketingeffectiveness, generate improvements throughout the entire customerrelationship lifecycle, and improve decision-making. Everyone tells youto manage your business around customers. This book gives you the toolsto do it. |
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商品詳細情報
著者名 | Sunil Gupta Donald Lehmann |
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出版年度 | 2005 |
出版社名 | WHARTON SCHOOL PUB |
言語情報 | ENG |
ページ数情報 | 224 |
フォーマット代表(名称) | Paperback |
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