ISBNコード 9780132161619

Managing Customers as Investments: The Strategic Value of Customers in the Long Run/WHARTON SCHOOL PUB/Sunil Gupta

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コード番号 9780132161619
コードタイプ ISBN
JANシンボル
商品名 Managing Customers as Investments: The Strategic Value of Customers in the Long Run/WHARTON SCHOOL PUB/Sunil Gupta
発売日 2005年
商品ジャンル 本・雑誌・コミック > 洋書 > BUSINESS & SELF-CULTURE
コメント What's a customer really worth? Can you find out, without endlesslycomplex modeling? And once you know, what should you do with thatknowledge? "Managing Your Customers as Investments has the answers.You'll learn simple ways to get reliable customer value information--ina form you can use. You'll discover how to use it to measure marketingeffectiveness, generate improvements throughout the entire customerrelationship lifecycle, and improve decision-making. Everyone tells youto manage your business around customers. This book gives you the toolsto do it.
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商品詳細情報

著者名 Sunil Gupta Donald Lehmann
出版年度 2005
出版社名 WHARTON SCHOOL PUB
言語情報 ENG
ページ数情報 224
フォーマット代表(名称) Paperback
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