ISBNコード 9780071453417

What Is Six SIGMA Process Management?/MCGRAW HILL BOOK CO/Rowland Hayler

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コード番号	9780071453417
コードタイプ	ISBN
JANシンボル
商品名	What Is Six SIGMA Process Management?/MCGRAW HILL BOOK CO/Rowland Hayler
発売日	2005年
商品ジャンル	本・雑誌・コミック > 洋書 > BUSINESS ＆ SELF-CULTURE
コメント	Two leading experts reveal the key concepts and techniques behind Six Sigma Process ManagementSix Sigma Process Management (SSPM) is a structured set of tools and techniques to help executives and teams continually address their customers' expectations. "What Is Six Sigma Process Management? "explains the SSPM methodology, helping business leaders determine which efforts will most positively impact on their customers, employees, and shareholders. SSPM provides a system that guides leaders on what to improve first and how to establish a portfolio of the best improvement efforts in their business.The book also offers: Insights on process management, including identifying critical customer process metrics Guidelines to improve customer satisfaction by identifying customer-seen failures Ways to enhance overall business improvement strategy Insights on how future SSPM developments can address modern business challenges
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