ISBNコード 9780070525580

Stop Telling, Start Selling: How to Use Customer-Focused Dialogue to Close Sales Revised/MCGRAW HILL BOOK CO/Linda Richardson

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コード番号	9780070525580
コードタイプ	ISBN
JANシンボル
商品名	Stop Telling, Start Selling: How to Use Customer-Focused Dialogue to Close Sales Revised/MCGRAW HILL BOOK CO/Linda Richardson
発売日	1997年
商品ジャンル	本・雑誌・コミック > 洋書 > BUSINESS ＆ SELF-CULTURE
コメント	In this revised edition of her best-seller, noted sales consultant Linda Richardson offers salespeople the tools they need to successfully use customer-focused, dialogue selling. Featuring real-world dialogue samples, helpful dos and don'ts, self-tests, checklists, and other useful tools, this guide offers insight on every aspect of face-to-face selling, from the initial introduction through the needs identification and the negotiation of terms and price to the successful close, with prime emphasis on the six critical skills necessary to the dialogue-driven sales call: presence, rapport building, questioning, listening, product positioning, and checking.
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